This page provides an overview of the StawiHR customer portal and related services.
Current status
Operational
All core services — customer portal, authentication, subscription billing, and M-Pesa payment processing — are operating normally.
Components monitored
- Customer portal and dashboard
- Registration and email verification
- Payment gateways (M-Pesa, DPO where enabled)
- Workspace provisioning for new subscriptions
Report an issue
If you experience a service disruption, email [email protected] with your organisation name, a description of the issue, and screenshots if available. We prioritise incidents affecting payroll deadlines and login access.
Status information is updated manually. For real-time updates during widespread outages, we will notify affected customers by email.